Privacy Policy

CareerLedger ("we," "us," or "our") operates the CareerLedger platform, which enables users to build AI-powered profile chatbots from their career data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

By using CareerLedger, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. What Data We Collect

We collect the following categories of information:

• LinkedIn profile data — When you connect or upload your LinkedIn data, we collect your work history, education, skills, endorsements, and other professional details you choose to share.
• GitHub profile data — If you connect your GitHub account, we collect information about your public repositories, contributions, languages used, and profile details.
• Voice recordings — You may optionally upload voice recordings to enhance your chatbot's responses. These recordings are processed to extract career-related information and communication style.
• Chat inputs — We collect messages that hiring managers and visitors send when interacting with your profile chatbot.
• Conversation analytics — We track metadata about chatbot conversations, including the number of conversations, message counts, timestamps, and general engagement metrics.
• Visitor data via localStorage — For embedded chatbots, we use browser localStorage to assign anonymous visitor identifiers and track basic interaction data. No personally identifiable information is stored in localStorage.
• Account information — Email address, name, and authentication credentials when you create an account.

2. How We Use Your Data

• Build AI chatbot profiles — Your LinkedIn data, GitHub data, and voice recordings are used to create and train your personalized career chatbot that can answer questions about your professional background.
• Process with AI and LLMs — Your data is sent to large language model providers to generate chatbot responses. We send only the data necessary to produce relevant, accurate answers.
• Track conversation analytics — We aggregate conversation data to provide you with insights about how hiring managers interact with your chatbot, including conversation volume and engagement trends.
• Improve our services — We use aggregated, anonymized data to understand usage patterns and improve the CareerLedger platform.
• Communicate with you — To send transactional emails, service updates, and respond to support requests.

3. Legal Basis for Processing

We process your data based on:

• Consent — You explicitly consent to the collection and processing of your career data when you upload your LinkedIn profile, connect your GitHub account, or submit voice recordings. You can withdraw consent at any time through your Settings page.
• Legitimate interest — We rely on legitimate interest for collecting conversation analytics and aggregated usage data, which helps us improve the platform and provide you with meaningful insights about your chatbot's performance.
• Contractual necessity — Processing your data is necessary to provide you with the CareerLedger service as described in our Terms of Service.

4. Data Sharing

We do not sell your personal data. We share data with the following third-party processors, solely to operate the CareerLedger platform:

• Anthropic (Claude) — Your career data and conversation inputs are sent to Anthropic's Claude API to generate AI-powered chatbot responses. Anthropic processes this data according to their privacy policy and data processing agreements.
• LemonSqueezy — Payment processing for subscriptions. LemonSqueezy handles your billing information directly; we do not store your payment card details.
• Neon — Our database is hosted on Neon's serverless PostgreSQL platform. Your data is stored securely in Neon's infrastructure.

We may also disclose your data if required by law, court order, or to protect the rights and safety of CareerLedger and its users.

5. Data Retention

• User profile data — Your career data, uploaded files, and account information are retained for as long as your account is active. You may request deletion at any time.
• Conversation data — Chat conversations and associated analytics are retained for the purpose of providing you with engagement insights. You may delete individual conversations from your dashboard.
• 30-day deletion grace period — When you request account deletion, we retain your data for 30 days before permanently removing it. This allows you to recover your account if the deletion was unintentional. After the grace period, all data is irreversibly deleted.

6. Your Rights

You have the following rights regarding your personal data, all of which can be exercised through your Settings page:

• Access and export — You can view all data associated with your account and export it in a portable format.
• Rectification — You can update or correct your career data at any time by re-uploading or editing your profile information.
• Erasure — You can request complete deletion of your account and all associated data. Deletion is subject to the 30-day grace period described above.
• Withdraw consent — You can withdraw your consent for data processing at any time. This may result in reduced functionality or account deactivation.
• Data portability — You can request a copy of your data in a machine-readable format.

7. Cookies & localStorage

• Session cookies — We use session cookies managed through NextAuth.js to keep you signed in and maintain your authentication state. These cookies are essential for the service to function and expire when your session ends or after a set period.
• localStorage for visitor tracking — In embedded chatbot widgets, we use browser localStorage to store an anonymous visitor identifier. This allows us to maintain conversation continuity for visitors and provide analytics to chatbot owners. No personally identifiable information is stored in localStorage.

For more details, please see our Cookie Policy.

8. Children's Privacy

CareerLedger is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe a child under 16 has provided us with personal data, please contact us immediately.

9. International Transfers

Your data may be transferred to, stored, and processed in countries other than your own. Our service providers, including Anthropic, LemonSqueezy, and Neon, may process data in the United States or other jurisdictions. By using CareerLedger, you consent to the transfer of your data to these jurisdictions. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

CareerLedger
Email: privacy@careerledger.com